International Student Insurance

24/7 Worldwide Travel and Medical Assistance
StudentSecure^SM includes valuable travel and medical assistance services, which are available to you 24 hours a day, 7 days a week. Contact HCCMIS to access any of these services

Pre-Trip Destination Information - Up-to-date information regarding the required vaccinations, health risks, travel restrictions, and weather conditions specific to your destination country.

Provider Referrals - Contact information for Western-style medical facilities and medical and dental practices and pharmacies in your destination country where English is spoken.

Travel Document Replacement - Assistance with obtaining replacement passports, birth certificates, visas, airline documents, and other travel-related documents.

Lost Luggage Assistance - Tracking service to assist in locating luggage or other items lost in transit .

Other travel and medical assistance services available include:

• Prescription Drug Replacement
• Emergency Travel Arrangements
• Dispatch of Physician
• Translation Assistance
• Credit Card/Traveler Check Replacement

StudentSecure^SM Assistance Services are not insurance benefits, and provision of any Assistance Service is not a guarantee of any other benefit under StudentSecure^SM.

Student Zone
Whether you have misplaced your ID card or benefit booklet, need assistance with a claim, or have a question about benefits, MNU is always ready to respond. Frequently, these and other issues can be addressed with a short visit to Student Zone. Student Zone is an online account management and resource tool that allows you to:

Change personal information

Renew coverage

Obtain details about claim filing, including downloading necessary forms

Pre-Certify for certain medical procedures and hospitalizations

Replace a lost ID card

Locate doctors and hospitals within the PPO Network

Study destination, weather and travel security information using our Travel Intelligence and Planning System (TIPS)

Access health and wellness information

World Service Center
At times, there is simply no substitute for human intervention. HCCMIS's World Service Center representatives are available 24 hours a day, 7 days a week to answer your questions and may be reached by students at no cost through our worldwide toll-free numbers. Immediate support is available in several languages and can be provided in many others with the assistance of a translator. If a translator is needed, the World Service Center representative will arrange one.

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