CitizenSecure International Health Insurance

Is Coverage Under CitizenSecure Renewable?

Yes. CitizenSecure products are annually renewable. There are no medical questions at renewal. Renewal is subject to your continued eligibility and timely payment of premiums. Your renewal premium will be the same as all persons of the same Certificate origination year, age and gender. If you purchase coverage before you reach the age of 65, and maintain coverage continuously for 10 years, subject to continued eligibility, you will automatically be eligible to apply for the CitizenSecure Senior Plan with no medical questions.

Which Coverage Area Is Right For Me?

offers two coverage areas: including the US and Canada and excluding the US and Canada. If you desire worldwide coverage, select the "Including the US and Canada" option. If you do not need or desire coverage in the US and Canada, you may obtain lower premiums by selecting the "Excluding the US and Canada" option.

CitizenSecure Senior Plan

Eligibility for the standard CitizenSecure plan ends at age 75, but for those members who joined before age 65 and have maintained coverage for at least 10 years, the CitizenSecure Senior Plan is available with no medical questions. The CitizenSecure Senior Plan offers many of the same benefits and limits as the standard CitizenSecure plan. The Senior Plan deductibles available are $5,000, $7,500, and $10,000. On the Senior plan, the Overall Maximum Limit is reduced to $1 million. Additionally, the Human Organ Transplant and Emergency Medical Evacuation benefits are deleted.

How Do I File a Claim?

Filing a claim is easy. Once your Application is accepted, you will receive a kit which contains Claimant's Statement and Authorization forms. Complete this Claimant's Statement and Authorization form, attach original, itemized bills, and send them to HCCMIS. Be sure to complete your Claimant's Statement entirely and sign it. If you have already paid certain expenses, attach copies of your payment receipts. You will be reimbursed for eligible medical or dental expenses. In many cases, payments be made directly to the hospital or physician that treated you. Remember, you are responsible for the deductible, coinsurance, and any ineligible charges.
 

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Always remember to contact your insurance company if you've changed your address or your automatic debit or credit card payment information. More than a few policies have lapsed because of such simple oversights.

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CitizenSecure Assistance Services

The following Assistance Services are available to you 24 hours a day, 7 days a week while your CitizenSecure Plan is in effect.

Pre-Trip Health and Safery Advisories (available after your purchase of CitizenSecure, and before your departure) - current passport, visa, inoculation and vaccine requirements, as well as up-to-date travel safety advisories.
Livetravel Services - emergency travel and itinerary changes including rebooking flights, hotel reservations and ground transportation arrangements.
BagTrak - Help in locating your lost checked baggage, and delivery to you anywhere in the world.
Emergency Message Relay - relay of messages to your family, friends and co-workers, helping you to maintain contact during an emergency.
Emergency Cash Transfers - assistance in arranging and obtaining cash transfers anywhere in the world.

Other CitizenSecure Assistance Services include:

• Medical referrals
• Up-to-the-minute travel medical advisories
• Assistance with prescription drug replacement
• Dispatch of a doctor or specialist
• Emergency travel arrangements for family members
• Lost passport or travel documents assistance
• Embassy and consulate referrals
• Legal and accounting referrals
• Bail bond assistance
• Translation and interpretation assistance

CitizenSecure Assistance Services are not insurance benefits, and provision of any CitizenSecure Assistance Services is not a guarantee of any other benefit under theplan.


Living in a foreign is risky.CitizenSecure international medical insurance will make your stay in a foreign country more secure and enjoyable.

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