CitizenSecure International Health Insurance

Is Coverage Under CitizenSecure Renewable?

Yes. CitizenSecure products are annually renewable. There are no medical questions at renewal. Renewal is subject to your continued eligibility and timely payment of premiums. Your renewal premium will be the same as all persons of the same Certificate origination year, age and gender. If you purchase coverage before you reach the age of 65, and maintain coverage continuously for 10 years, subject to continued eligibility, you will automatically be eligible to apply for the CitizenSecure Senior Plan with no medical questions.

Which Coverage Area Is Right For Me?

offers two coverage areas: including the US and Canada and excluding the US and Canada. If you desire worldwide coverage, select the "Including the US and Canada" option. If you do not need or desire coverage in the US and Canada, you may obtain lower premiums by selecting the "Excluding the US and Canada" option.

CitizenSecure Senior Plan

Eligibility for the standard CitizenSecure plan ends at age 75, but for those members who joined before age 65 and have maintained coverage for at least 10 years, the CitizenSecure Senior Plan is available with no medical questions. The CitizenSecure Senior Plan offers many of the same benefits and limits as the standard CitizenSecure plan. The Senior Plan deductibles available are $5,000, $7,500, and $10,000. On the Senior plan, the Overall Maximum Limit is reduced to $1 million. Additionally, the Human Organ Transplant and Emergency Medical Evacuation benefits are deleted.

How Do I File a Claim?

Filing a claim is easy. Once your Application is accepted, you will receive a kit which contains Claimant's Statement and Authorization forms. Complete this Claimant's Statement and Authorization form, attach original, itemized bills, and send them to HCCMIS. Be sure to complete your Claimant's Statement entirely and sign it. If you have already paid certain expenses, attach copies of your payment receipts. You will be reimbursed for eligible medical or dental expenses. In many cases, payments be made directly to the hospital or physician that treated you. Remember, you are responsible for the deductible, coinsurance, and any ineligible charges.
 

---

Always remember to contact your insurance company if you've changed your address or your automatic debit or credit card payment information. More than a few policies have lapsed because of such simple oversights.

---

What Travel Assistance Services are Included:

The following Travel Assistance Services are available to you 24 hours a day, 7 days a week while your CitizenSecure plan is in effect.
Pre-trip Destination Information (available after your purchase of the CitizenSecure Series, but before your departure) – Up-to-date information regarding the required vaccinations, health risks, travel restrictions, and weather conditions specific to your destination country.
Provider Referrals Contact information for Western-style medical facilities and medical and dental practices and pharmacies in your destination country where English is spoken.
Lost Luggage Assistance Tracking service to assist in locating luggage or other items lost in transit.
Travel Document Replacement Assistance with obtaining replacement passports, birth certificates, visas, airline documents, and other travel-related documents.
Medical Monitoring Consultations with attending medical professionals during your hospitalization and establishment of a single point-of-contact for family members to receive ongoing updates regarding your medical status.

Other important CitizenSecure Travel Assistance Services include:

• Assistance with prescription drug replacement
• Dispatch of a physician
• Emergency travel arrangements
• Embassy and consulate referrals
• Legal and accounting referrals
• Bail bond assistance
• Credit Card/Traveler Check Replacement
• Translation and interpretation assistance

CitizenSecure Travel and Medical Assistance Services are not insurance benefits. Any Assistance Service provided is not a guarantee of any other benefit under the CitizenSecure Series.

Client Zone: Login to your own control panel

Client Zone is an online account management and resource tool that allows you to:

• Change personal information
• Renew coverage and reprint ID cards
• Obtain details about claim filing, including downloading necessary forms
• Pre-certify for certain medical procedures and hospitalizations
• Locate providers within the PPO Network
• Study destination, weather and travel security information using our Travel Intelligence and Planning System (TIPS)
• Access health and wellness information
• View and download brochures, obtain policy information, or get quotes for other products

Living in a foreign is risky.CitizenSecure international medical insurance will make your stay in a foreign country more secure and enjoyable.

Read Reviews (4) Write a Review Avg. Rating: 4 out of 5 Review(s) for CitizenSecure Health Insurance